Remote Benefit Customer Service Representative (Local Candidates Only) – Pittsburgh Position Available In Fulton, Georgia

Job Description:

Now Hiring:

Remote Benefit Customer Service RepresentativePlease Read Before Applying:

Incomplete applications will not beconsidered. We strongly encourage you to read the full postingcarefully.

• All resumes sent must include accurate dates(month/year) for each position listed
• Employment verificationwill be ran
• All resumes sent must include locations (city/state)for each position listed
• even if position is remote a corporateheadquarter city and state must be listed
• If contracted throughan agency for a position, both the staffing agency and company youworked with must be listed

Location:

Remote (Must live within 1hour of specified city)

• Pittsburgh, PA Pay Range:

  $16.50

• $17.

25/hr

Schedule:

Full-Time | Monday-Friday | Shifts between8am-7pm

Start Dates:

August 18th/Weekly hiring classes run everyMonday through October 6th, 2025

Status:

Contract-to-hire (4-6months) with strong potential for permanent placement About theOpportunity We are excited to share a fully remote opportunity fora Benefit Customer Service Representative . In this role, you’lldeliver exceptional service by assisting customers with theirhealthcare or pension benefits via phone, email, and webchat.

You’ll begin by supporting one client and may be cross-trained forothers based on performance. Application Process 1.

Submit YourResume to:

jschafer@alinestaffing.com Ensure your resume isaccurate and up-to-date. Include start and end dates for all jobs(MM/YYYY format). Include location city and state for each positionList the highest level of education completed (minimum: High SchoolDiploma or GED). 2. Complete a

Video Interview:

You’ll receive alink to a self-recorded HireVue video interview. You will receivean email from me that gives a prep/guideline for the interviewquestions asked. Dress professionally and record in a quiet,well-lit location. Your responses will be the major factor in thehiring decision.

Training & Orientation Start Date:

August18th/Weekly hiring classes run every Monday through October 6th,2025 Orientation is onsite for equipment pickup and brief training(1-day requirement)

Important:

No time-off is permitted in thefirst 90 days. Key Responsibilities Provide superior, empatheticcustomer service by phone, chat, and email. Accurately explainhealthcare and pension benefit information in simple terms. Useinternal systems and documentation to resolve client inquiries.

Maintain confidentiality and uphold HIPAA and data securitystandards. Collaborate with teammates and leadership to meetservice standards. Work Hours & Flexibility Full-time hours duringpeak season (40 hours/week) Possible overtime available Off-seasonhours may range between 32-40 hours/week No weekends!

Qualifications High School Diploma or GED (required) Previous callcenter or customer service experience (preferred, not required)Strong communication and problem-solving skills Bilingual? Spanishor French speakers can earn an additional $0.75/hr (must be fluent)Ready to Apply?

Send your resume to:

Joe Schafer atjschafer@alinestaffing.com Join a team where your customer serviceskills make a real impact every day!

Please Read Before Applying:

Incomplete applications will not be considered. We stronglyencourage you to read the full posting carefully.

• All resumessent must include accurate dates (month/year) for each positionlisted
• Employment verification will be ran
• All resumes sentmust include locations (city/state) for each position listed
• evenif position is remote a corporate headquarter city and state mustbe listed
• If contracted through an agency for a position both thestaffing agency and company, you worked with must be listed