Remote Customer Service Agent Position Available In Fulton, Georgia

Tallo's Job Summary: Remote Customer Service Agent position available at a large educational company. Starting July 7th, 2025, this role offers a Monday-Friday schedule with shifts between 9am-6pm. Responsibilities include assisting families with inquiries, advocating for students, reviewing accounts, and maintaining accurate records. Requires at least 1 year of call center experience. Contract role until October 31, 2025.

Company:
TEKsystems
Salary:
JobFull-timeRemote

Job Description

Opportunity to work for a large educational company remotely! 

Anticipated Start Date:

July 7th, 2025 You’ll enjoy… Monday -Friday Schedule! Shift between 9am -6pm 100% remote | Equipment provided A day in the role…

  • Assist families via inbound calls with questions and account updates.
  • Advocate for students to help them navigate their enrollment experience.
  • Review student accounts to address outstanding tasks and recommend actions for success.
  • Organize workflow to ensure time management, data integrity, communication, and student retention.
  • Maintain and document student records accurately in online systems.
  • Participate in outbound calls for onboarding and retention.
  • Protect student privacy by complying with FERPA regulations.
Experience Needed:
  • 1+ year of call center experience This position is a contract role anticipated to go through October 31, 2025.

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