Remote Customer Service Agent Position Available In Fulton, Georgia
Tallo's Job Summary: Remote Customer Service Agent position available at a large educational company. Starting July 7th, 2025, this role offers a Monday-Friday schedule with shifts between 9am-6pm. Responsibilities include assisting families with inquiries, advocating for students, reviewing accounts, and maintaining accurate records. Requires at least 1 year of call center experience. Contract role until October 31, 2025.
Company:
TEKsystems
Salary:
—
Job Description
Opportunity to work for a large educational company remotely!
Anticipated Start Date:
July 7th, 2025 You’ll enjoy… Monday -Friday Schedule! Shift between 9am -6pm 100% remote | Equipment provided A day in the role…
- Assist families via inbound calls with questions and account updates.
- Advocate for students to help them navigate their enrollment experience.
- Review student accounts to address outstanding tasks and recommend actions for success.
- Organize workflow to ensure time management, data integrity, communication, and student retention.
- Maintain and document student records accurately in online systems.
- Participate in outbound calls for onboarding and retention.
- Protect student privacy by complying with FERPA regulations.
Experience Needed:
- 1+ year of call center experience This position is a contract role anticipated to go through October 31, 2025.