Bilingual Customer Service Representative Position Available In Gwinnett, Georgia

Bilingual Customer Service Representative 3.5 3.5 out of 5 stars Lawrenceville, GA 30046

Job Title:

Customer Service Representative (Lawrenceville, GA) Work Schedule – Tuesday – Saturday | (Mon-Fri 8:00AM-6:00PM) & (Sat 8:00-12:00PM)

Job Title:

Bilingual Retail Customer Service Representative (Lawrenceville, GA) Must live in Lawrenceville or surrounding areas. Job Description The Customer Service Representative will report to a Customer Service Back Office Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner. In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non-phone responsibilities.

Job Responsibilities and Performance Standards:

1. Maintains a consistent, high quality, customer-focused orientation. Excellent customer service for face-to-face interactions Communicates with all Agency personnel and customers professionally when conducting business and providing services. Collaborates and confers with team members to resolve problems quickly. 2. Provide support for team when needed. Assist with other back office non-phone duties when needed.

Preferred Qualifications:

The candidate must have a minimum of two years face to face customer service experience and or retail experience. The candidate must possess core values of Integrity, Innovation, Collaboration,Customer Focused and Diversity.

Job Type:

Full-time Pay:

$17.00 – $17.50 per hour

Benefits:

401(k) Dental insurance Health insurance

Shift:

Day shift Ability to

Commute:

Lawrenceville, GA 30046 (Required)

Work Location:

In person