Client Service Associate Position Available In Gwinnett, Georgia

Client Service Associate TransAtlantic Sales

LLC – 4.0

Duluth, GA Job Details Full-time From $45,000 a year 3 hours ago Benefits 401(k) 3% Match Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications CRM software Sage Marketing Customer service Customer support experience (3-5 years) Handling customer inquiries Warehouse management system Mid-level Microsoft Office Client feedback sessions Managing clients in a customer support role Bachelor’s degree Client services Customer support Business Sage ERP Account management Client email correspondence 2 years Communication skills German Largest number of clients managed simultaneously in a customer support role (7-10 clients) Full Job Description Job Overview We are seeking a highly motivated and experienced Client Services Associate to join TransAtlantic Sales. The Client Services Associate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. The successful candidate will be a team player, possess excellent communication and problem-solving skills, and have a strong attention to detail. Responsibilities Serve as the primary point of contact for assigned clients and ensure their satisfaction with our services Receive and enter purchase order and sales order information Establish and maintain relationships with clients to understand their needs and preferences Manage client inquiries and resolve any issues in a timely and efficient manner Collaborate with internal teams to ensure client needs are met and any issues are resolved Develop and maintain a thorough understanding of the company’s products and services Prepare and present regular reports to clients on their account status and progress Ensure all client data is accurate and up-to-date in the company’s CRM system Participate in client meetings and presentations as needed Qualifications Bachelor’s degree in business, marketing, communications or related field 2-4 years of experience in client services, account management or related field Strong communication skills, both written and verbal Ability to multi-task and manage multiple clients simultaneously Excellent problem-solving skills and ability to work under pressure Ability to work independently and as part of a team Proficiency in Microsoft Office and CRM software Experience with SAGE 100, Scanforce WMS, Netstock are a plus

Job Type:

Full-time Pay:

From $45,000.00 per year

Benefits:

401(k) 3% Match Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 2 years (Preferred) Ability to

Commute:

Duluth, GA 30096 (Required)

Work Location:

In person