Customer Service Medical Supply Position Available In Gwinnett, Georgia
Tallo's Job Summary: Customer Service Medical Supply Representatives in Norcross, GA will support PruittHealth Medical Supply by processing orders, invoices, and providing product information. Requirements include excellent communication skills, product knowledge, and 3-5 years of customer service experience. Preferred qualifications include 3-5 years in the medical supply field. PruittHealth is seeking dedicated individuals to join their team. Apply now to make a difference!
Job Description
Customer Service Medical Supply 2.7 2.7 out of 5 stars Norcross, GA 30093
JOB PURPOSE:
Customer Service Representatives provide support for PruittHealth Medical Supply. CSR will be responsible for supporting and performing tasks and communication related to processing orders, invoices, credits and product services.
KNOWLEDGE, SKILLS, ABILITIES
Excellent communication skills Demonstrates the ability to respond to change productively and handle additional projects as assigned Maintains knowledge of products and offerings for PruittHealth Medical Supply Able and responsive to customer questions concerning products, pricing and order status. Keeps up to date on product changes, pricing, items and processing Knowledgeable with respect to Special Orders and Processing – placing orders with vendors, follow-up, tracking shipments and verifying facilities receive products timely. Able to work with vendors and customers in a courteous and respectful manner Responds to facility regarding back-order reports, research, shortages and damaged item claims. Works closely with inventory control. Ability to prioritize and complete tasks Microsoft office including Word and Excel PeopleSoft experience
MINIMUM EDUCATION REQUIRED
High School diploma
MINIMUM EXPERIENCE REQUIRED
3-5 years’ work experience in customer service or a call center environment.
ADDITIONAL QUALIFICATIONS
(Preferred qualifications) 3-5 years’ experience in medical supply field 3+ years long-term care industry experience Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth! As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.