Customer Service Representative Position Available In Gwinnett, Georgia
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Job Description
Customer Service Representative EGP Document Solutions Duluth, GA Job Details Part-time From $17 an hour 8 hours ago Benefits On-the-job training Qualifications Microsoft Outlook Customer service Upselling No experience needed English Data entry Computer skills Phone etiquette Communication skills Entry level Full Job Description For more than 45 years, EGP has been providing businesses with the solutions they need to achieve greater success. Our experienced team specializes in developing a comprehensive plan that will enhance productivity, maximize workflow, and improve efficiency, while relieving the burden from you and enabling you to focus on your business. EGP remains dedicated and is committed to leveraging new ideas and the newest technologies to promote efficiency and innovation in your organization. Whether it be Copiers, Printers, Scanners, MFP’s, Managed Print Services, IT support or Document Management software, EGP Document Solutions can help you. The ideal candidate is looking for a permanent long-term position. They must be able to work professionally in our customer service office. All duties should be performed with professionalism. Customer service representatives will assist customers over the phone with complaints and questions, process orders, place service calls received via phone/email. Assist the Sales Representatives with any leads and notify them if their client has any issues that need addressing.
Responsibilities:
Listen to customers’ concerns, issues and questions, deal with daily data entry duties, process supply and service calls via E-Automate. Resolve customers’ concerns and answer customers’ questions to your best ability with a positive attitude. Potential employees will work in an office atmosphere with other customer service representatives as a team. We are open Monday through Friday from 8:00 am to 5:00 pm.
Job Type:
Part-time Pay:
From $17.00 per hour Expected hours: 24 per week
Benefits:
On-the-job training
Shift:
Day shift Morning shift
Work Location:
In person
