Customer Service Sales Support Staff Position Available In Gwinnett, Georgia

Customer Service Sales Support Staff Apparel Manufacturing Co 5405 Webb Pkwy NW, Lilburn, GA 30047

Job Title:

Customer Service Sales Support Staff Location:

(on site) 5405 Webb Parkway NW•Lilburn

GA 30047

Job Type:

Full-Time Schedule:

Mon•Fri 8:00 to 5:00

Wage Range :

$20•$25 per hour Company Description Apparel Manufacturing is a family-owned business in the Metro Atlanta area since 1981. They provide branded apparel and promotional products to clients across various industries with all products being handcrafted in their Lilburn, GA facility. With 50 employees, Apparel Manufacturing is dedicated to delivering solutions for clients without saying “no”. Role Description This is a full-time on-site role as a Customer Service Sales Support Staff at Apparel Manufacturing in Lilburn, GA. The role entails providing customer service support, assisting with sales inquiries, processing orders, and maintaining client relationships on a daily basis.

Descriptions:

Customer service skills Sales support experience Excellent communication skills Attention to detail and organizational skills Ability to work in a fast-paced environment Respond to customer inquiries via phone, email in a timely and professional manner. Assist customers with product information, order processing, and issue resolution. Support the sales team by preparing quotes, processing orders, and managing customer accounts. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to ensure customer needs are met. Identify opportunities to upsell or cross-sell products and services. Provide feedback to management on customer trends and areas for improvement.

Job Type:

Full-time Pay:

$20.00•$25.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person