Graphic Designer/Customer Service Representative Position Available In Gwinnett, Georgia
Tallo's Job Summary: USA Custom Buttons is hiring a Graphic Designer/Customer Service Representative at their Lawrenceville, GA location. This role requires graphic design knowledge and exceptional customer service skills. Responsibilities include responding to inquiries, documenting interactions, and collaborating with colleagues. The part-time position pays $8.00-$11.00 per hour, with 20 hours expected weekly. Availability on Fridays, Saturdays, and Sundays is required.
Job Description
Graphic Designer/Customer Service Representative USA Custom Buttons 5900 Sugarloaf Parkway, Lawrenceville, GA 30043 Job Overview We make buttons!
PREFERENCE WILL BE GIVEN TO THOSE AVAILABLE TO WORK
•
FRIDAY 11AM-8PM.
We are a custom button company seeking customer service rep with graphic design knowledge. Willing to interact with customers and create custom graphics to create unique and visually pleasing button designs. Paid training available. We really need someone who is good at graphic design as that is the base of our business.
Required Availability:
Friday, Saturday and Sunday from 9am-9pm
PREFERENCE WILL BE GIVEN TO THOSE AVAILABLE TO WORK
•
FRIDAY 9AM-9PM.
Hours of Operation:
Friday
- 10AM-9PM Saturday
- 10AM-9PM Sunday
- 11AM-7PM Work location: Sugarloaf Mills
- 5900 Sugarloaf Parkway, Lawrenceville, GA 30043 We are seeking a highly motivated and enthusiastic Customer Service Representative to join our dynamic team. Having graphic design knowledge is a plus. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients, ensuring their needs are met, and delivering a memorable experience. Responsibilities
- Respond to customer inquiries via phone, email, and in-person, providing accurate and timely solutions to resolve their concerns.
- Utilize computerized systems to document and track customer interactions, ensuring that all information is accurate and up-to-date.
- Handle inbound and outbound calls, including making proactive calls to customers to ensure their satisfaction.
- Collaborate with colleagues to resolve complex customer issues, leveraging your expertise in customer service.
- Maintain a professional and friendly demeanor, providing a positive experience for all customers.
- Work effectively in a fast-paced retail environment, prioritizing multiple tasks and meeting performance metrics.
- Ensure that all customer interactions are documented and meet company standards.
- Continuously improve customer service processes and identify opportunities for improvement. Qualifications
- High school diploma or equivalent required.
- Experience in a retail setting or customer service role is preferred.
- Proficiency in using a computer and basic computer software, specifically graphic design programs
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet performance metrics.
- Excellent typing skills.
- Fluency in Spanish is plus
- Ability to work in a retail setting and adapt to changing priorities.
- Proven experience in client services and customer support.
- Willingness to learn and grow with the company. Skills
- Sales
- Interpersonal Skills
- Graphic Design
- Communication
- Client services
- Customer service
- Customer support
Job Types:
Part-time, Contract Pay:
$8.00
- $11.
00 per hour Expected hours: 20 per week
Schedule:
Weekends as needed Weekends only
Work Location:
In person
