Parts Clerk / Service Advisor Position Available In Gwinnett, Georgia

Parts Clerk / Service Advisor 3.5 3.5 out of 5 stars 4541 Buford Highway, Peachtree Corners, GA 30071 Job description Interstate NationaLease is currently looking for a candidate to fill a challenging role as a Parts Clerk/ Service Advisor at our Norcross, Georgia branch. The ideal candidate will be responsible for handling administrative and customer support functions of the service department and maintain the parts inventory to support equipment repairs. The following duties and responsibilities are requirements for this position: Open repair orders, listing all reported vehicle defects. Process, review, and close repair orders; ensuring parts have been charged out, labor has been properly applied, repair comments are adequate (if required), and warranty claim written. Process purchase orders, order parts for stock and for individual repair orders, and receive and stock parts as necessary. Schedule Preventive Maintenance visits for Lease, Rental, Guarantee Maintenance Agreement (GMA), and Full Maintenance Agreement (FMA) customers. Conduct frequent physical inventory and continuously revise stock levels based on demand analysis. Purchase from directed vendors and verify pricing on received invoices. Manage cores and warranty parts ensuring prompt returns and credits. Meet stock level objectives. Return and or sell unused inventory levels. Monitor special order items. Call customers and give them updates on the status of repairs on their vehicle. Dispense fuel, check fluid levels, and tire pressure. Perform additional duties as assigned by the Service Manager.

Qualifications:

2 – 3 years’ experience in the trucking and/or automotive industry. Education/Experience – High school diploma or general education degree (GED). Valid Class C driver’s license with clean driving record. Good customer service skills including the ability to effectively communicate with customers and explain vehicle repairs. Good command of the English language with good communication skills. Good telephone etiquette. Computer literate with intermediate to expert knowledge of Microsoft Word and Excel.

Physical Demands Required:

Normal use of hands, fingers, and limbs. Able to stand, walk, and stoop. Ability to talk and hear. Occasional heavy lifting (50 – 100 lbs.) carrying and loading. Operation of heavy-duty tools and equipment; prolonged periods of standing may be required. Why Join Interstate NationaLease? We offer more than just a job — we provide a rewarding career with competitive compensation and a comprehensive benefits package designed to support you and your family.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: No less than 40 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance

Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed Application Question(s): Do you have any MVR violations in the last (5) years? Do you have any criminal convictions in the last (5) years?

Experience:

Service Writing:

3 years (Required)

Truck Rental & Leasing:

3 years (Required)

License/Certification:

Driver’s License (Required) Ability to

Commute:

Peachtree Corners, GA 30071 (Required)

Work Location:

In person