Bilingual Customer Service Representative Position Available In Henry, Georgia

Bilingual Customer Service Representative 3.5 3.5 out of 5 stars Locust Grove, GA 30248 Job Description The Customer Service Representative will report to a Customer Service Operations Supervisor under general supervision ensuring that frontline services are meet in a timely manner. In addition, the Customer Service Representative will provide team support to the Customer Service Back Office Operations when needed for other non-phone responsibilities. The representative will be stationed at the Peach Pass counter inside the Locust Grove Driver Services.

Job Responsibilities and Performance Standards:

1. Maintains a consistent, high quality, customer-focused orientation. Excellent customer service for face-to-face interactions Communicates with all Agency personnel and customers professionally when conducting business and providing services. Collaborates and confers with team members to resolve problems quickly. 2. Provide support for team when needed. Assist with other back office non-phone duties when needed.

Standards of Qualifications:

The potential candidate must live in the Locust Grove, Henry or Clayton County areas. The candidate must have a minimum of two years face to face customer service experience. The candidate must be fluent in speaking and reading Spanish. The candidate must be able to complete the paid three-week New Hire Training Course located at our headquarters in downtown Atlanta. Applicant must possess core values of Integrity, Innovation, Collaboration, Customer Focused and Diversity.

Job Type:

Full-time Pay:

$16.50 – $17.50 per hour

Shift:

Day shift Ability to

Commute:

Locust Grove, GA 30248 (Required)

Work Location:

In person