Customer Service Representative Position Available In Henry, Georgia
Tallo's Job Summary: The Customer Service Representative position at Kampack, GA involves supporting an assigned customer account base, maintaining accounts, developing customer relationships, and leading various projects to completion. Key responsibilities include placing orders, handling customer inquiries, processing billing, and assisting with sales. Requirements include a high school diploma, 2+ years of customer service experience in Corrugated Manufacturing, and strong communication skills in English.
Job Description
Customer Service Representative 4.0 4.0 out of 5 stars 1793 Highway 42 South, McDonough, GA 30252 Kampack, GA is a leading manufacturer of corrugated paper sheets and products. We are committed to delivering high-quality packaging solutions while fostering a collaborative and dynamic work environment.
Job Summary:
The CSR position is an extension of the Sales team and has responsibility for supporting an assigned customer account base. The CSR will assist sales by maintaining accounts while developing strong customer relationships to support and promote current and future business opportunities. The CSR will lead various projects and see them through to completion in a timely fashion.
Key Responsibilities:
Place orders on a timely basis for purchases of materials and supplies to be used in production. Process billing. Handle customer complaints and questions and follow-up with appropriate internal personnel as required. Maintain customer files. Process new items. Process purchase orders. Coordinate accounting credits. Record and distribute customer order changes. Fax confirmations to customers Assist sales personnel as appropriate and assist in generating supplemental sales. Track warehouse items to ensure availability and that agreed-upon minimum/maximum levels are followed. Analyze monthly usage and re-stocking per customer Complies with company policies and procedures. Additional duties as assigned by management.
Requirements:
High school diploma or equivalent required. Some college and/or a combination of Sales or Customer Service experience is preferred. Four-year degree desired. Experience in
CORRUGATED
manufacturing process is
REQUIRED.
Minimum of 2+ years of customer service accounts management in Corrugated Manufacturing. Demonstrate an aptitude for customer service, computer, and administrative skills. Communicate clearly and effectively in both verbal and written formats in English. O ther
Skills and Abilities:
Ability to read and required to follow instructions on factory masters. Good performance/work history
