CSR – Customer Service Representative Position Available In Houston, Georgia

CSR – Customer Service Representative Buzzell Plumbing, Heating & Air 4811 Russell Parkway, Warner Robins, GA 31088

Responsibilities:

Greets and receives customers in a welcoming manner Responds to customers’ questions Provides excellent customer service to customers, contractors, and vendors Answers incoming calls

Qualifications/Skills:

Strong phone handling and active listening skills Ability to multi-task, prioritize and manage time effectively Excellent communication skills Excellent customer service skills Problem solving skills Ability to work under pressure Computer skills required Attention to detail Summary In the role of CSR, you will be instrumental in delivering outstanding customer support and enhancing client services. Reporting to the Service Manager, your core skills in communication, phone etiquette, and customer service will be vital in addressing customer inquiries and fostering positive relationships. Your proficiency in computer skills and data entry will aid in managing customer information effectively.

Job Type:

Full-time Pay:

$14.00 – $17.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person