Customer Service Representative Position Available In Jackson, Georgia

Customer Service Representative Clarks Heating and Air – 5.0 Hoschton, GA Job Details Full-time $16 – $18 an hour 1 day ago Benefits Paid training Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Referral program Qualifications Customer service Communication skills Entry level Full Job Description If you’re looking for job stability, competitive pay, exceptional benefits, and opportunities for career growth with a well-established local company, Clark’s is the place for you! We are seeking a full-time, results-driven Customer Service Representative with a positive attitude and a strong commitment to customer satisfaction . This role offers competitive pay , opportunities for growth, and comprehensive benefits , including 401(k) matching, healthcare coverage, and paid time off. Why Join Us? At Clark’s , we uphold values of excellence, innovation, respect, and integrity . We are dedicated to your professional growth and success, providing the resources and support you need to thrive in your career.

Compensation & Benefits Pay Range:

$16- $18 per hour Weekly Pay on Fridays Commission opportunities Performance bonuses Comprehensive Benefits Package , including: Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Training, Vacation, Personal Days, and Holidays Employee Referral Program Key Responsibilities Manage a high volume of incoming calls with professionalism and efficiency Identify and assess customer needs to ensure satisfaction Build strong relationships through clear, courteous, and professional communication Provide accurate information using appropriate tools and resources Assist with outreach to schedule maintenance visits. Address customer concerns and provide effective, timely solutions Maintain detailed and accurate records of customer interactions and transactions in Service Titan Follow company communication guidelines and best practices Strive to exceed customer expectations in every interaction Report escalations to the management team Qualifications Strong communication and customer service skills Positive attitude with a strong work ethic Detail-oriented with the ability to multitask effectively Proficiency in computer systems Ability to pass a drug screening and background check Reliable transportation to our Hoschton, GA location. Equal Opportunity Employer Clark’s is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.