Cashier/Customer Service Position Available In McDuffie, Georgia

Cashier/Customer Service City of Thomson Thomson, GA 30824

JOB SUMMARY:

This position is responsible for collecting payments for all city departments.

ESSENTIAL JOB FUNCTIONS

(All responsibilities may not be performed by all incumbents.) Collects payments from customers at the counter, drop-box, and drive-in window; applies payments to the proper account on computer. Balances monies received daily to the computer-generated edit list; locates and resolves any discrepancies. Prepares cash and check payment totals for the daily bank deposit; prepares bank deposit. Forwards change of address requests to data processing. Prepares duplicate utility bills for customers as requested. Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of city and departmental policies and procedures pertaining to utility billing. Knowledge of water, gas and electrical rates and charges. Knowledge of computerized utility billing systems. Knowledge of general office procedures. Skill in operating such office equipment as a computer and calculator. Skill in maintaining accurate accounts. Skill in basic mathematical calculations. Skill in oral and written communication.

SUPERVISORY CONTROLS

The Customer Service Coordinator assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final results.

SCOPE AND EFFECT

The work consists of related cashiering duties. Dealing with the public contributes to the complexity of the work. The purpose of this position is to accept and apply payments and fees to the appropriate account. Successful performance helps ensure public satisfaction with the handling of utility accounts and collection of city revenues.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The work is typically performed while sitting at a desk or table. The work is performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

MINIMUM QUALIFICATIONS REQUIRED

High school diploma or equivalent required. Less than one year of related experience required.

EOE Job Type:

Full-time Pay:

$15.07 – $19.48 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift People with a criminal record are encouraged to apply

Work Location:

In person