Customer Service Representative Position Available In Monroe, Georgia
Tallo's Job Summary: Seeking a Customer Service Representative at CertiTemp Inc. in Forsyth, GA. This full-time position offers $19 - $20 an hour with benefits like 401(k) matching. Ideal candidates will have 3 years of customer service experience, be multilingual, and possess strong communication skills. Responsibilities include addressing inquiries, resolving issues, and maintaining customer records. Apply now to join our dynamic team.
Job Description
Customer Service Representative CertiTemp Inc. Forsyth, GA Job Details Full-time $19 – $20 an hour 1 day ago Benefits 401(k) matching Qualifications Multilingual Customer service Call center English 3 years Data entry Customer support Outbound calling Phone etiquette Communication skills Entry level Full Job Description Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional support and assistance. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience with our services. The ideal candidate will possess excellent communication skills and a strong ability to analyze customer needs. Duties Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Handle customer complaints with empathy and professionalism. Perform data entry tasks to maintain accurate customer records. Conduct outbound calling to follow up on customer feedback or inquiries. Utilize computer systems to track interactions and analyze customer data. Collaborate with team members to improve service delivery and resolve complex issues. Maintain a high level of phone etiquette while engaging with customers. Experience Previous experience in a customer support or call center environment is preferred. Proficiency in data entry and familiarity with office software applications. Strong verbal and written communication skills in English; multilingual abilities are a plus. Ability to analyze customer needs and provide effective solutions. Experience in outbound calling is advantageous but not mandatory. Join us as we strive to deliver outstanding service and build lasting relationships with our customers. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!
Job Type:
Full-time Pay:
$19.00 – $20.00 per hour Expected hours: 40 per week
Benefits:
401(k) matching
Shift:
Morning shift
Work Location:
In person
