SAS Work-Study Student-Process and Customer Support Representative Position Available In Muscogee, Georgia

SAS Work-Study Student-Process and Customer Support Representative
Columbus State University, United States
about 23 hours ago

Location:

Columbus, GEORGIA

Job Type:

PartTime
Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions – and to turn those passions into thriving careers that improve our world.
Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.
Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider ing with us today!
The Process and Customer Support Representative will assist UITS and the Shared Administrative Services Center; answering phones, processing work orders, data requests, and assisting with the analysis of reports and other documents; collaborating with the Process Improvement Analyst and other SAS staff to support day-to-day clerical operations, process improvement initiatives, procurement, and maintaining administrative budget and business processes; assist with the creation of presentations and dashboards; preparing and maintaining various departmental information and project planning; greeting visitors to the office and assisting them politely and professionally and work hours are flexible within office hours, accommodating your academic commitments.
Efficiently manage clerical operations, answer phones, and maintain departmental information;
Review budget detail reports to update spreadsheets and create analysis, reports, dashboards;
Familiarity with Microsoft Office 365 and SharePoint for document preparation and data management;
Assist with the analysis of reports and financial documents;
Work effectively with the Process Improvement Analyst and other SAS staff;
Support project planning and assist with coordination/collaboration and execution;
eQuest ¿ document Work in Progress status updates;
Performs other related duties as assigned.
Business Management or relevant field;
Position open to all students enrolled in at least six credit hours;
Students with a grade point average of 2.5 and above are preferred .
The salary is commensurate with education and experience. This position will work up to 25 hours per week.
Resume
Cover Letter
Strong interpersonal and customer service written and oral communication skills;
An understanding of accounting procedures preferable (Excel and/or Smartsheet);
Advanced computer skills (Office 365, Presentations, Workflows);
Strong emphasis on accuracy and detail;
Solid organizational skills and know how to prioritize tasks effectively;
Excellent time management skills; A high level of initiative and reliability;
Excellent verbal and written communication and presentation skills;
Creative analytical person and innovative thinker;
Work with all division personnel in a pleasant, professional, and efficient manner.
If you have any questions, please contact the Human Resources Office at 706-507-8920 or e-mail to hrcolumbusstate .
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at usg/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at usg/policymanual/section6/C2653 .

Excellence:

Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.

Creativity:

Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.

Engagement:

Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.

Sustainability:

Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.

Inclusion:

Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.

Servant Leadership:

Leading through ethical empowerment and service.
All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties: A credit check completed for Positions of Trust and or approved departmental Purchase Card usage;
Pre-employment drug testing for positions with high-risk responsibilities.
Motor vehicle reports are required for positions that are required to drive a Columbus State University fleet vehicle or other vehicle designated as a fleet vehicle. A successful drug screening will be required as a condition of employment a randomly thereafter.
•Applicants for positions of trust may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. •

For Faculty Hires :

Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.
All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.
It is the policy of Columbus State University to recruit, hire, train, promote, and educate persons without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.
Visit Columbus State University’s online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.