Call Center Customer Service Representative Position Available In Richmond, Georgia

Call Center Customer Service Representative Hughes Motors Corp Yonkers, NY 10704 Company Overview Hughes Motors Corp is a family-operated automotive repair business established in 2005, building on a legacy that began in 1982. Located in Yonkers, New York, we pride ourselves on our commitment to quality service and customer satisfaction. Our team is more than just staff; we’re a family dedicated to treating both vehicles and customers right. Summary We are seeking a Call Center Representative to join our dynamic team at Hughes Motors Corp. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your contributions will help us maintain our reputation as a trusted auto repair shop in the bustling city of Yonkers. Responsibilities Answer incoming calls and respond to customer inquiries promptly and professionally. Provide information about services offered and assist customers with scheduling appointments. Handle customer complaints with empathy and resolve issues effectively. Maintain accurate records of customer interactions and transactions. Collaborate with team members to ensure seamless communication across departments. Upsell services when appropriate to enhance customer experience. Requirements Proven experience in customer service or call center roles is preferred. Excellent phone etiquette and communication skills are essential. Ability to handle multiple tasks efficiently while maintaining attention to detail. Familiarity with sales techniques is a plus but not required. Multilingual skills are an advantage in serving diverse clientele. If you’re ready to be part of a family that values hard work and dedication, apply now to join Hughes Motors Corp as a Call Center Representative!

Job Type:

Full-time Pay:

$16.00 – $26.27 per hour

Shift:

Day shift

Work Location:

In person