Insurance call center agent Position Available In Richmond, Georgia
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Job Description
Insurance call center agent 3.6 3.6 out of 5 stars Augusta, GA 30907 Answer inbound calls for assigned lender relationships including assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc. Work account call queues call agency number given to obtain proof of coverage; Call customer (on certain accounts) to obtain current insurance agency or carrier information. Check insurance websites for proof of coverage and printing proof for data entry Contact agent to verify Break In Coverage (BIC) dates Assist Customer Service Coordinator as needed Help in all other (Non-Assigned) queues for accounts when needed
Accountability:
50% Providing excellent customer service; 50% Meeting goals and deadlines Attend departmental meetings as requested Maintain appropriate, professional working relationships with clients and other employees Other related projects as assigned
Job Type:
Full-time Pay:
Up to $17.00 per hour Expected hours: 40 per week
Benefits:
401(k) Health insurance
Work Location:
In person
