Lead Customer Support Specialist Position Available In Richmond, Georgia
Tallo's Job Summary: Coforge is seeking a Lead Customer Support Specialist in Augusta, GA. This onsite role offers a pay rate of $18/hr + benefits. The ideal candidate should have 5+ years of team leading experience, strong customer service skills, and the ability to work efficiently and tactfully. Interested applicants can contact prashant.6.singh@coforge.com.
Job Description
Lead Customer Support Specialist 3.6 3.6 out of 5 stars Augusta, GA 30907 We at Coforge have an urgent need for a Retention Specialist for a long term assignment in Augusta, GA. Start date is May 5th. This is an ONSITE role. Pay rate here is $18/hr on W2 + benefits + retention bonus. The shift will be from 9.30am to 6 pm EST Monday to Friday . If interested and available, please feel free to email me at prashant.6.singh@coforge.com and can call at 3475786028 extn 11391 Job description: 5+ yeas of experience in Team Leading. Promoting and/saving products and services Providing excellent customer experience via phone Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Active listening skills Ability to follow tactical call flows to optimize the customer experience.
Job Type:
Full-time Pay:
$18.00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Paid time off Vision insurance
Schedule:
Day shift Evening shift Monday to Friday Night shift Overnight shift Weekends as needed
Experience:
Call center: 3 years (Required)
Team Lead:
4 years (Required) Customer service: 5 years (Required) Ability to
Commute:
Augusta, GA 30907 (Preferred)
Work Location:
In person
