Customer Service Representative Position Available In Washington, Georgia
Tallo's Job Summary: Thiele Kaolin Company is hiring a Customer Service Representative in Sandersville, Georgia. Responsibilities include maintaining customer relationships, processing orders, and coordinating shipments. Qualifications include excellent communication skills and proficiency in Microsoft Office. Thiele offers competitive pay and benefits. To apply, email a resume to careers@thielekaolin.com with "Customer Service Representative" in the subject line.
Job Description
Thiele Kaolin Company 520 Kaolin Road Sandersville, Georgia 31082 478-552-3951 Employment Opportunity Customer Service Representative Thiele Kaolin Company, a leading provider of tailored mineral solutions, is currently recruiting for a Customer Service Representative. This position is located in Sandersville, Georgia.
MAJOR DUTIES
- Develop and maintain good relationships and communication with customers
- Set up new customers and maintain customer accounts in ERP System
- Process orders, invoice, and prepare related documents for export accounts as assigned
- Maintain communication with freight forwarders
- Obtain bookings with ship lines through freight forwarder
- Maintain customer order files
- Maintain booking details in AX
- Communicate with operations to schedule shipments for customers
- Backup for processing domestic orders
- Check/approve and distribute bills pertaining to export forwarding
- Enter electronic Customer Contract Reviews
- Track and monitor rail shipments
SKILL REQUIREMENTS AND QUALIFICATIONS
- Four-year college degree from an accredited institution is preferred
- Excellent communication skills (written and verbal), excellent telephone etiquette & attention to detail
- Good organization, prioritization, & problem-solving skills
- Proficiency with Microsoft Office Programs including Excel, Word, etc.
- Good knowledge and ability to use an Enterprise Resource Management System Thiele offers excellent pay and a comprehensive fringe benefits package.
This package includes medical and life insurance, dental, vision, sick pay, LTD, paid vacation and holidays, 401K, and educational assistance. Qualified candidates should email a resume to careers@thielekaolin.com. Please note “Customer Service Representative” in the subject line. Any job offer will be contingent upon the successful candidate passing a physical exam, including a drug screen and a background check as warranted. Thiele Kaolin Company is an Equal Opportunity Employer. Thiele Kaolin Company is a Drug Free workplace.
