Customer Service Representative Position Available In Bossier, Louisiana
Tallo's Job Summary: Diamond Property Management in Bossier City, LA is seeking a full-time Customer Service Representative. The role offers $11 - $13 an hour with benefits such as 401(k) and paid time off. Ideal candidates should have 1-2 years of accounts payable experience, excellent communication skills, and be proficient in Microsoft Office. This entry-level position requires a high school diploma or GED.
Job Description
Customer Service Representative Diamond Property Management Bossier City, LA Job Details Full-time $11 – $13 an hour 2 days ago Benefits 401(k) Paid time off Opportunities for advancement Qualifications Accounts receivable Spanish Microsoft Excel Accounts payable Accounts payable experience (1-2 years) Customer service English Microsoft Office Administrative experience High school diploma or GED Phone etiquette Communication skills Property management Entry level Full Job Description We are a locally owned property management company overseeing many residential rental homes. Our mission is to provide responsive, high-quality property care and exceptional tenant service. As we grow, we’re looking for a sharp, organized, and tech-savvy Maintenance Coordinator / Secretary to join our team and help streamline communication between tenants, property owners, and contractors.
Position Overview:
The Maintenance Coordinator / Secretary will serve as the main point of contact for all incoming maintenance requests. You will be responsible for organizing work orders, scheduling contractors, following up on jobs, and ensuring all maintenance tasks are completed efficiently. AppFolio software experience is essential.
Primary Responsibilities:
Receive, prioritize, and process maintenance requests from tenants and property managers Create, assign, and monitor work orders in AppFolio Communicate clearly with tenants regarding timelines and contractor access Coordinate scheduling with in-house and third-party vendors Track job progress and follow up on outstanding work orders Ensure accurate documentation of all maintenance-related activities Assist with billing review and vendor payments related to maintenance Maintain a professional and courteous demeanor with tenants, contractors, and staff
Required Skills and Qualifications:
Proven experience in a secretary, administrative, or coordination role (property management experience preferred) Proficient in AppFolio property management software (must be able to demonstrate competency) Strong communication skills (verbal and written) Highly organized, detail-oriented, and capable of managing multiple tasks at once Strong problem-solving abilities and a calm, professional demeanor under pressure Familiarity with basic home maintenance terminology and scheduling logistics Reliable, punctual, and a team player
Preferred Qualifications:
Experience working in property management or real estate Familiarity with residential maintenance procedures Ability to interact professionally with both tenants and service vendors Basic knowledge of vendor invoicing and maintenance cost tracking
What We Offer:
A stable position with a growing local company Supportive and collaborative office environment Consistent weekday schedule (Monday-Friday) Opportunities for advancement as our company expands Training on internal processes and systems as needed
Job Type:
Full-time Pay:
$11.00 – $13.00 per hour Expected hours: 40 per week
Benefits:
401(k) Paid time off
Schedule:
8 hour shift Monday to Friday No weekends Ability to
Commute:
Bossier City, LA 71111 (Required) Ability to
Relocate:
Bossier City, LA 71111: Relocate before starting work (Required)
Work Location:
In person
