Customer Service Dispatcher Position Available In Caddo, Louisiana
Tallo's Job Summary: Join Guardian Alarm Systems as a Customer Service Dispatcher, providing support for their call center and operations. Responsibilities include monitoring accounts, troubleshooting, and following safety protocols. This full-time position offers $15.00 - $16.00 per hour with benefits such as 401(k) matching, dental and health insurance, and paid time off. Ideal candidates have call center and dispatcher experience, with availability for evening shifts and weekends.
Job Description
Customer Service Dispatcher 2.3 2.3 out of 5 stars 5870 Greenwood Rd, Shreveport, LA 71119 About us For over 30 years, Guardian Alarm Systems has been the innovative leader in security services in Northwest Louisiana. As the only full-service alarm company, with a “UL Listed”central monitoring station. We thrive for Consistency, Cooperation and Caring. A local company with certified local monitoring gives many local homes and businesses the piece-of-mind they need to choose Guardian Alarms Systems for Alarm Security, Fire Systems, Access Control Solutions and Video Monitoring. We are looking for an Operator/Dispatcher to join our team and provide support for our Call Center and our operations. The ideal candidate will have a keen eye for detail and a strong understanding of customer service. The Operator will be responsible for monitoring and taking signals, dispatching and troubleshooting any issues that arise, and ensuring that all safety protocols are followed. This is an excellent opportunity for someone with dispatcher and customer service experience and attention to detail to join a dynamic team.
Responsibilities:
Follow safety protocols and procedures. Monitor accounts that have camera systems with Guard Watch. Troubleshoot with our customers over the phone. Communicate with other operators and supervisors. Requires computer and typing skills may require extended periods of sitting. Maintain a clean and organized work area. This position is for 2pm – 10pm with off days during the week. Must be available to work weekends.
Job Type:
Full-time Pay:
$15.00 – $16.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off
Schedule:
8 hour shift Evening shift Holidays Overtime Weekends as needed
Experience:
Call center: 1 year (Preferred) Shift availability: Night Shift (Preferred)
Work Location:
In person
