Customer Service Specialist Position Available In Caddo, Louisiana
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Job Description
Customer Service Specialist
WK Medical Center • Business Office • Business Office
Shreveport, LA
Non-Medical
Full-Time, Day, 8-430
Posted 06/17/2025
Req # 6058
The Customer Service Specialist will be responsible for assisting patients with billing questions and concerns, including, but not limited to: reviewing account details, providing financial counseling for patients having trouble paying for their out-of-pocket expenses, reviewing insurance correspondence and explanations of benefits, follow-up with insurance companies, working closely with physician’s offices and other departments of the Health System to obtain information needed for claim resolution, and communicate findings to the patient.
