Clinical Services Representative 1-PRN Position Available In East Baton Rouge, Louisiana

Clinical Services Representative 1-PRN Franciscan Missionaries of Our Lady Health System – 3.2

Baton Rouge, LA Job Details Full-time Estimated:

$29.7K – $35.3K a year 2 days ago Qualifications Customer service High school diploma or GED Patient care Computer skills Medical terminology Communication skills Entry level Full Job Description The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Job Duties Technical Task Orders and maintains an adequate quantity of forms, supplies, and equipment on unit. Maintains unit library information, reference materials, appropriate policy/procedure manuals (hospitals, department, regulating bodies, government agencies). Accurately completes patient diet list Accurately enters patient charges via computer. Accurately and appropriately receives, places, and transfers phone calls, and records and communicates messages; efficiently and accurately uses phones, intercoms, and computer. Maintains the patient chart and/or patient Kardex in the appropriate order and ensures that all forms are labeled with the correct patient identification label; ensures that the chart is prepared for transfer to Medical Records upon discharge of the patient. Understands discharge procedure and can communicate that procedure efficiently to patient/family. Accurately and in a timely manner transcribes physician orders and completes all necessary forms/referrals and communicates information appropriately -including computer/telephone requests for Housekeeping, Linen Services, Plant Operations, Lab, X-ray, EKG, etc. Accurately and timely manner records on the patient chart clinical data as instructed by the nurse or physician. Accurately and in a timely manner communicates all pertinent patient care information, complaints, and general environmental information (hazards, breakage) to the Director/Charge Nurse Critical Thinking Completes competencies as required. Assesses work area and responsibilities and provides constructive suggestions to benefit the unit. Promptly seeks assistance from appropriate personnel when the need arises. Minimum Requirements & Education Education High School or equivalent Training Medical Terminology required Special Skills Communication, Customer Service, Computer Skills. Knowledge of medical terminology. Able to use office equipment and multi-task. The Franciscan Missionaries of Our Lady Health System is a leading health care innovator in Louisiana and Mississippi. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible. This commitment is grounded in a history that is more than 100 years old, but reflected today by our strategic vision of transforming healthcare through superior performance and excellent patient care. In the last fiscal year, Franciscan Missionaries of Our Lady Health System had: 1,747 Licensed Beds 65,322 Discharges 44,592 OR Procedures 10,827 Full Time Employees 331,360 Inpatient Days 1,915 Active Medical Staff 229,296 Emergency Visits As a nonprofit, mission-focused Catholic healthcare ministry, we give special attention to our citizens who are most in need. During the most recent fiscal year, we provided more than $39 million in unreimbursed care and community support to the underprivileged. Our health system is one of the largest in Louisiana, with hospitals, clinics and physicians located throughout Louisiana and in Mississippi. In fact, we provide care to almost half of Louisiana’s citizens, and serve in Mississippi’s largest metropolitan area. Because of our size and the partnerships we have with other local organizations, we are able to pool our resources and share cost and service efficiencies and learn from each other, thereby accelerating our ability to improve care and solve challenges. Since our founding in Monroe, Louisiana in 1911, we have been blessed by the guidance of the Franciscan Sisters. Through their guidance and steadfast example, we have committed to assure that we perpetuate their healing ministry for another hundred years. It is a noble purpose we strive to fulfill every day. Headquartered in Baton Rouge, Louisiana, we serve patients across Louisiana and Mississippi through a network of hospitals, clinics, physicians, elderly housing and integrated information system. Our health system has partnered with the State of Louisiana as it transforms its healthcare delivery system. The partnership includes inpatient acute care and primary care delivery in Baton Rouge and Bogalusa. Following in the footsteps of our founders, the Franciscan Missionaries of Our Lady, our team members and physicians are called to provide high quality care and compassion to all people, especially those most in need. As we look to the future of our healthcare ministry, we chart our course by “going where we are called.”