HR Performance Center Representative Position Available In East Baton Rouge, Louisiana
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Job Description
At FMOLHS, we offer you much more than just a job in the healthcare industry. We offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As a Catholic hospital, we are here to create a spirit of healing – and we invite you to join our team today if you would like to be part of that spirit. In addition to competitive salaries and generous benefits, we offer you something special – the chance to do God’s work by helping to serve people in need throughout our community, every day. Job Summary The HR Performance Center Representative provides customer service support by responding to questions and performing benefits cycle processing and data updates (adding beneficiaries, processing payments, etc.). Answers questions around network tier exceptions. Follows standard forms, communications and processes. Responds with standard communication, but also recognizes when something is not “standard” to escalate to SME accordingly. Understands regulations and regulation changes.
Job Requirements Experience:
3 years experience
Education:
High School Diploma Special Skills:
Excellent oral and written communication skills; Strong customer service skills; Excellent problem solving skills and multi tasking skills
