Bi-Lingual Customer Service Specialist – Urgently Hiring Position Available In Jefferson, Louisiana
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Job Description
Bi-Lingual Customer Service Specialist – Urgently Hiring 3.8 3.8 out of 5 stars Metairie, LA 70001
Job Title:
Bilingual Customer Service Specialist (Entry-Level)
Job Type :
Full-Time Department :
Customer Service Salary :
$17 – $20
DOE Job Description:
Are you a passionate problem-solver with great communication skills? We are looking for a Bilingual Customer Service Specialist to join our dynamic team! As an entry-level role, this is a perfect opportunity to start your career in customer service while making a meaningful impact. If you enjoy helping others and are comfortable working with phone and computer systems, we want to hear from you!
Responsibilities:
Provide outstanding customer service via phone, email, and chat. Assist customers in both English and Spanish with product inquiries, issues, and requests. Resolve customer concerns in a timely, friendly, and professional manner. Navigate basic computer systems to document customer interactions and process requests. Maintain a positive and helpful attitude while working in a fast-paced environment. Collaborate with team members to improve customer experience.
Requirements:
Fluent in English and Spanish (both written and spoken). Excellent phone skills and clear communication abilities. Basic computer literacy (experience with MS Office or similar software) preferred. Strong problem-solving skills and attention to detail. Positive attitude with a passion for helping others. Ability to work well independently and as part of a team. High school diploma or equivalent (or relevant experience). Preferred Qualifications (Optional): Previous customer service experience (in any field). Familiarity with CRM or customer support software is a plus but not required.
Benefits:
Comprehensive training and development opportunities. Health, dental, and vision insurance. Friendly and supportive work environment. How to
Apply:
If you’re ready to embark on a rewarding career in customer service, please send your resume to jobs.metairiela@expresspros.com with the subject line “Bilingual Customer Service Specialist Application.” You can also submit a detailed online application to the Metairie, LA office at www.expresspros.com We look forward to hearing from you! #MetLA
