Call Center Representative Position Available In Jefferson, Louisiana
Tallo's Job Summary: Join our team as a Call Center Representative in Metairie, LA, offering a full-time position with a salary range of $18.93 - $22.33 an hour. Ideal candidates will have strong communication skills, phone etiquette, and data entry abilities. Responsibilities include answering calls, providing information, resolving issues, and maintaining customer records. Apply now to contribute to exceptional customer support and satisfaction.
Job Description
Call Center Representative
EXPERIENTIAL MARKETING – 3.5
Metairie, LA Job Details Full-time $18.93 – $22.33 an hour 1 day ago Qualifications Call center Client services Data entry Customer support Phone etiquette Communication skills Entry level Full Job Description We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. This role is essential in providing exceptional customer support and ensuring client satisfaction through effective communication. The ideal candidate will possess strong phone etiquette, data entry skills, and the ability to manage outbound calling efficiently. If you are passionate about delivering quality service and enjoy working in a fast-paced environment, we encourage you to apply. Duties Answer inbound calls and respond to customer inquiries in a friendly, professional manner Provide accurate information about products, services, policies, or account issues Resolve complaints and troubleshoot customer problems quickly and efficiently Make outbound calls for follow-ups, surveys, or promotions (if required) Update and maintain customer records in the system Meet individual and team performance goals and KPIs Collaborate with teammates and supervisors to improve customer experiences Maintain knowledge of company policies, procedures, and product offerings to provide informed support. Contribute to team goals by meeting performance metrics related to call handling and customer satisfaction. Qualifications Previous experience in a call center or customer support role is preferred. Strong data entry skills with attention to detail. Excellent verbal communication skills with a focus on phone etiquette. Ability to handle high call volumes while maintaining professionalism. Familiarity with computerized systems for client services is advantageous. A proactive approach to problem-solving and the ability to work independently or as part of a team. Join us as we strive to provide outstanding service and support to our clients!
Job Type:
Full-time Pay:
$18.93 – $22.33 per hour
Shift:
8 hour shift Day shift
Work Location:
In person
