Customer Service Representative Position Available In Jefferson, Louisiana

Customer Service Representative Solar Refrigeration and Appliance Service, Inc. – 2.0 Metairie, LA Job Details Full-time $15 – $17 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) matching Life insurance Prescription drug insurance Qualifications Customer service Call center Organizational skills 1 year Communication skills Entry level Office experience

Full Job Description Benefits:

401(k) matching Dental insurance Health insurance Job Summary Are you customer-focused and outgoing? Do you enjoy working with the public? Do you have a people-pleasing personality? If you answered yes to these questions, then Solar Refrigeration & Appliance Service, Inc. has a job for you! We are a Whirlpool Factory Certified Care company, and we are the largest appliance service company in Louisiana. This position is available in our Metairie, LA office. We are looking for top talent to assist our established Customer Service Team. We do require previous office experience. The ideal candidate will possess high attention to detail, a willingness to learn, and superior organization skills. Previous call center experience would be helpful, but not required. As a Customer Care Associate, you will be one of the main points of contact for many customers of Solar Refrigeration & Appliance Service, Inc. The Customer Care Associate will assist with providing the support needed to best fill our customers needs in a timely manner.

Responsibilities and Duties Responsibilities:

Handling incoming calls and emails from customers, staff, manufacturers, and contractors Obtaining accurate customer information and preferences when scheduling service appointments Updating customer status with manufacturers, contractors & customers Coordinate and manage schedules with customers and service personnel Verifying warranty coverage for customers Communicating company processes in an approved manner of dialogue Maintaining friendly, reliable, and helpful customer interactions Qualifications and Skills Excellent communication skills – written, verbal and listening People-oriented Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Ability to multi-task Ability to effectively relate to a customer Willingness to go above and beyond High level of organization Team Player Willingness to learn Demonstrated customer service experience Minimum one year customer service or call center experience Available Monday-Friday 8:30-5:00

PM Benefits Group Hospitalization & Prescription Coverage Short Term Disability Long Term Disability Life Insurance Group Retirement Program Paid Holidays Paid Leave Job Type:

Full-time Salary:

$35,000- This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.