CSR – Customer Service Representative: Full time-Lafayette Position Available In Lafayette, Louisiana

CSR•

Customer Service Representative:

Full time-Lafayette C& R Quality Cleaners Lafayette, LA Job Details Full-time From $11 an hour 11 hours ago Benefits On-the-job training Qualifications Customer service English Data entry 1 year Phone etiquette Communication skills Entry level Full Job Description “`

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. Full time position working approx. 8+ hours per day/45+ hours per week, Monday

• Friday & alternating Saturdays.

Applicant must be able to pass a drug screen, be able stand for extended periods, and be able to lift up to 40 lbs.

Duties:

• Greet customers in a kind & professional manner, accurately take in orders, pull outgoing orders and process payments
• Answer incoming customer inquiries via phone or chat
• Provide accurate and timely information to customers regarding products, services, and policies
• Assist customers with placing & tracking orders, and resolving any issues or concerns
• Perform data entry tasks to update customer records and maintain accurate information
• Conduct outbound calls to follow up with customers or provide additional information as needed
• Utilize phone etiquette skills to ensure professional and courteous communication with customers
• Collaborate with other team members to resolve complex customer inquiries or escalations

Skills:

• Excellent verbal and written communication skills in English
• Strong data entry skills with high accuracy and attention to detail
• Ability to effectively communicate and build rapport with customers
• Experience in customer service is preferred, 1 year
• Proficient in using computer systems and navigating various software applications
• Ability to analyze customer needs and provide appropriate solutions
• Strong problem-solving skills and the ability to think quickly on your feet If you are a dedicated individual who is passionate about providing exceptional customer service, we would love to hear from you.

Apply now to join our team as a Customer Service Representative!“`

Job Type:

Full-time Pay:

From $11.00 per hour

Benefits:

On-the-job training

Shift:

Day shift

Work Location:

In person