Customer Service Representative Position Available In Lafayette, Louisiana
Tallo's Job Summary: Acadian Ambulance is hiring a Customer Service Representative in Lafayette, LA. This full-time role pays an estimated $27.2K - $31.8K a year with benefits such as health insurance and a 401(k). Responsibilities include handling inbound customer calls, processing payments, and resolving disputes. Qualifications include a high school diploma, proficiency in Microsoft Office, and previous medical billing experience preferred.
Job Description
Customer Service Representative Acadian Ambulance – 3.1
Lafayette, LA Job Details Full-time Estimated:
$27.2K – $31.8K a year 3 days ago Benefits Health insurance 401(k) Employee stock ownership plan Qualifications Microsoft Office High school diploma or GED Medical billing Communication skills Entry level Full Job Description Acadian Client Services has an immediate opening for a Customer Service Representative to join their team.
Job Location:
Lafayette, LA – This position is based in the office.
Summary of Duties:
Responsible for daily call intake, processing and resolution on customer accounts. Additional supporting tasks are assigned for all private collection efforts to support the overall unit’s role in supporting customers to final financial resolutions.
Essential Functions:
Mission Critical Role to Handle inbound customer calls 8a-5p CST M-F Process payments over the phone/or obtaining third party insurance information Ensures accuracy of demographic information Resolve customer disputes Ensure proper handling of all third party claims Other duties and responsibilities, as assigned Qualifications High school diploma or equivalent Proficient in Google, MS Office Suite or related software Previous medical billing experience preferred Problem solving abilities Excellent communication and customer relation skill Familiarity with the Fair Debt Collection Practices Act (FDCPA) preferred Ability to establish and maintain working relationships with coworkers and patients Professional work ethic and dress code Ability to adhere to productivity goals, departmental and company guidelines, policy and procedures Maintain highest level of confidentiality Punctual with strong attendance history Benefits (Included but not limited to) Flexible Scheduling 401(k) ESOP (Employee Stock Ownership Program) Health Insurance All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
