Front Desk Member Services Representative Floater Position Available In Livingston, Louisiana

Front Desk Member Services Representative Floater Baton Rouge Telco

FCU – 4.0

Denham Springs, LA Job Details Full-time Estimated:

$34.1K – $39.1K a year 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications High school diploma or GED Entry level Under 1 year Full Job Description Are you a customer-focused individual with a passion for helping others and a knack for numbers? We’re currently searching for a Front Desk Member Services Representative Floater to join our team at our Watson branch. If this sounds like you, we’d love to chat! Job Description Answers questions about products and services and works to resolve problems that are within their authority to resolve. Greets members in a welcoming manner and assists them with account and/or credit union information via phone, email, in person, live chat, etc. Supports branch by being a backup when needed. (

Example:

MSR, assisting with ATM balancing, card balancing, verifying shipment, etc.). Keeps track of walk-in members. Ensures that members are helped in a timely manner. Identifies opportunities and cross sells/offers products and services to our members. Performs file maintenance and account changes as needed. Demonstrates the Credit Union’s Core Values (Service with an EDGE, Solutions, Adaptability, Respect, Accountability). Performs other job duties as assigned. Requirements Six months to twelve months of similar or related experience. A high school education or GED. Hours are 8:00AM – 4:30PM, Monday through Friday. Why join us? Baton Rouge Telco FCU has been serving members in Southeast Louisiana since 1936, and we have strived to provide our members with exceptional customer service. We pride ourselves on being built for members, by members, so you can enjoy lower fees and the best rates. This position is a full-time position with no Saturdays required, offering an amazing benefits package and a fun work environment.

A peek at our benefits:

Outstanding benefits: Enjoy comprehensive medical, dental, vision, life, STD, and LTD insurance, PLUS a 401k/Roth plan with an employer match.

Generous paid time off:

Celebrate 12 paid holidays each year, and as a special perk, you get your birthday off!

Various incentive options:

Earn extra incentives for outstanding performance and being a go-getter. We believe in recognizing and rewarding your efforts to help our customers and our team succeed.

Growth opportunities:

We’re committed to helping you grow your career in the banking industry.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Join us and be part of a team that’s dedicated to making a difference in our members’ lives – and yours!