Call Center Representative Position Available In Orleans, Louisiana

Call Center Representative VP Event Management LTD New Orleans, LA 70119 Join Our Team! Are you a great communicator who enjoys helping people? We’re looking for friendly, reliable, and detail-oriented individuals to join our team as Call Center Representatives . If you thrive in a fast-paced environment and are passionate about delivering exceptional customer service, we want to hear from you!

Key Responsibilities:

Handle inbound and/or outbound customer calls in a courteous and professional manner Resolve customer inquiries, complaints, and issues efficiently and empathetically Update customer information accurately in the database Follow communication scripts and standard operating procedures Meet or exceed performance metrics and quality standards Collaborate with team members and escalate issues as needed

Qualifications:

Prior customer service or call center experience preferred Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Comfortable using computers, phone systems, and CRM software Ability to multitask and remain calm under pressure

What We Offer:

Competitive pay with performance bonuses Paid training and ongoing support Flexible schedules Opportunities for advancement and career growth Friendly and inclusive team culture

Job Type:

Full-time Pay:

$20.06 – $24.15 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person