Inbound Call Center Representative Position Available In Orleans, Louisiana

Inbound Call Center Representative VP Event Management LTD New Orleans, LA Job Details Full-time $20.06 – $24.15 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Customer service Call center Communication skills Entry level Under 1 year Full Job Description Who We Are We’re more than just a call center — we’re the trusted voice behind a brand that customers rely on every day. Our team is made up of energetic, problem-solving professionals who know how to make every customer interaction meaningful. If you thrive on helping people, enjoy fast-paced environments, and want to grow your skills, this is the perfect place for you. We believe in fostering a positive, supportive atmosphere where teamwork, growth, and having fun on the job go hand in hand. What You’ll Do Handle inbound customer calls with professionalism and a positive attitude Listen carefully to understand customer needs and deliver clear, accurate solutions Troubleshoot issues and resolve inquiries efficiently while maintaining high customer satisfaction Use our user-friendly CRM system to document customer interactions and follow-ups Collaborate with team members and leadership to share insights and improve processes Stay up-to-date with product knowledge and company updates to provide top-tier support Go above and beyond to turn every customer experience into a success story What We’re Looking For A genuine passion for helping others and excellent communication skills Ability to remain calm and composed under pressure Strong problem-solving skills and attention to detail Comfortable working with technology and learning new systems quickly A team player who thrives in a collaborative environment Previous customer service or call center experience is a plus, but not required — we’ll train you! What We Offer Competitive salary with performance-based bonuses Flexible scheduling to fit your lifestyle Comprehensive training and ongoing professional development Supportive team culture focused on growth and positivity Opportunities for advancement within the company

Job Type:

Full-time Pay:

$20.06 – $24.15 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person