Service Writer Position Available In Ouachita, Louisiana

Service Writer Parker Tire and Alignment 4558 Cypress St, West Monroe, LA 71291 Service Writer P arker

Tire and Alignment Employment Type:

Full-time Are you ready to join a team where your exceptional sales and organizational skills will make a daily impact? We’re looking for a Service Writer who thrives in a fast-paced environment and is passionate about delivering top-notch customer service while helping customers achieve their vehicle goals. Why This Role Matters The Service Writer plays a crucial role in our business’s success. You’ll lead customer relationships by selling recommended services and repairs based on expert technician assessments, ensuring customers’ needs, goals, and desires are met. Beyond sales, you’ll keep the shop running smoothly with strong administrative support and teamwork.

Your Key Responsibilities Primary Focus:

Sales:

Use company guidelines and best practices to sell repairs and services that align with customers’ goals and needs.

Additional Duties:

Customer Service:

Support customers by answering questions via phone, email, or in person with professionalism and care.

Administrative Tasks:

Create invoices, process parts orders or returns, and dispatch repairs under manager guidance.

Team Assistance:

Fill in where needed to maintain shop operations, including tasks like running a shuttle, picking up parts, or ensuring the work environment remains clean and organized.

What We’re Looking For Minimum Qualifications:

Sales Experience:

At least 1 year in any sales role, or the ability to demonstrate strong sales skills.

Organizational Skills:

Ability to manage tasks and remain focused in a dynamic, multitasking environment.

Computer Proficiency:

Familiarity with Windows systems and common office software (e.g., word processors, spreadsheets). Must type or dictate at least 30 words per minute.

Effective Communication:

Fluent in English, both written and verbal, including telephone etiquette.

Basic Math Skills:

Comfortable with basic calculations using a calculator.

Physical Demands:

Ability to move in and out of various vehicles without assistance. Capability to safely drive a motor vehicle, including with passengers on board. Why Join Us? At Parker Tire and Alignment, you won’t just find an exciting and rewarding career, but also a collaborative and supportive team that values growth and customer satisfaction above all else. Every day brings new opportunities to enhance the service experience for our customers and make a difference in their lives. Take the next step in your career and apply today!

Job Type:

Full-time Pay:

$41,945.36 – $85,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Days:

Monday to

Friday Work Location:

In person