Guest Services Representative, Zoo Position Available In Rapides, Louisiana

Guest Services Representative, Zoo
Job Details  This listing closes on 6/4/2025 at 11:59 PM Central Time (US & Canada). Employer City of Alexandria, LA Salary $25,999.12 – $31,203.28 Annually Location Alexandria, Louisiana Job Type Classified Division Public Works Department Zoo Opening Date 05/21/2025 Closing Date 6/4/2025 at 11:59 PM Central Time (US & Canada) FLSA Non-Exempt Description
Benefits
Description This classification performs customer service functions for the City of Alexandria in processing payments for admission to the Zoo for the City of Alexandria. Position works weekends and holidays, and is subject to work overtime. Examples of Duties Greets and assists customers in person or by telephone; performs customer service tasks, directs telephone calls appropriately, answers routine questions, and explains basic procedures and fees per established policies. Receives payments for admission fees and tickets; provides accurate change and issues receipts; enters attendance records in computer database. Checks availability of venues and obtains customer information and event details for tentative booking of facilities or trolleys; informs customers of rental fees, security arrangements, facility layout and equipment, and date for receipt of payments and fees. Balances cash drawer at the completion of shift and reconciles with monies received; prepares deposits. Prepares daily admission and sales reports; assists with regular and special events, volunteer activities, educational programs, birthday parties, venue rentals, school field trips and Summer Safari camp; performs clerical duties. Receives completed contracts with customer payments in person or by mail, posts payments, enters contracts and related documents, and confirms bookings to reserve facilities. Communicates with supervisors and co-workers in scheduling events, customer requests and complaints. Performs other duties as may be required. Typical Qualifications High School diploma or GED; supplemented by one (1) year of experience in cashier, customer service or clerical work; or any equivalent combination of education, training, and experience. The City of Alexandria is an equal opportunity employer and does not discriminate on the basis of race, age, sex, color, religion, national origin, or disability. Employer
City of Alexandria, LA
Phone
318-449-5078
318-449-5030 http://www.cityofalexandriala.com
Address
625 Murray Street
P.O. Box 71
Alexandria, Louisiana, 71309