Bilingual CSR/Insurance Agent Position Available In Essex, Massachusetts

Job Listing ID:

4292388

Job Title:

Bilingual CSR/Insurance Agent Application Deadline:

07/16/2025

Job Location:

Salem

Date Posted:

06/16/2025

Hours Worked Per Week:

40

Shift:

Day Shift Duration of Job:

Full Time, more than 6 months How to apply for this position:
The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job. List of All Offices with

Phone Numbers Job Summary:

A current iMatchSkills® account is required prior to referral to the employer. To apply, email your current resume to:
MidValleyBusinessReps@employ.oregon.gov. {Please include the job title & listing ID in the subject line of your email}. An established health insurance agency is looking for someone who is customer service minded with a positive, enthusiastic and professional phone etiquette, great attention to detail, and the ability to work independently as well as within a team. This position will not include outside sales which means no cold calling, no hounding your friends and family and no worry about fluctuation in pay. This is not a commissioned position, meaning consistent compensation and great benefits.

Minimum Requirements:

• Licensed Health Insurance Producer in Oregon or be able to obtain your license and Marketplace Certification
• Three (3) years of customer service experience
• High school diploma or

GED Preferred:

• Experience in the insurance industry

• Spanish, Russian, Vietnamese, Cantonese, Mandarin, Korean or Arabic Job Duties:

• Engage the public with patience and courtesy, both in-person and on the telephone to assess customer issues and determine the best course of action
• Prioritize work and maintain an adequate workflow under pressure in a fast-paced environment
• Use critical thinking to complete complex reviews of data; ask questions to ensure accuracy
• Work with co-workers, clients and partners with professionalism and tact
• Maintain valid Oregon and Washington Health Insurance Licenses for this position as well as all state, federal and/or carrier certifications required for the scope of work assigned
• Submit applications, draft documents and correspondence, transcribe voicemail and schedule appointments using
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint and specialized database software
• Skillfully type at a high enough level to capture pertinent data during interactions with customers, without delaying meeting or call response times
• Personal effectiveness / credibility, flexibility and communication proficiency within a professional office environment
• Collaboration, punctuality and dependability are required

Employer Notes:

• Background check which is part of the licensing requirements
• Drug test for all drugs; candidate will not be excluded for a positive cannabis result but cannot be under the influence during work hours
• Looking for a long-term employee
• This is an in-office position

Hours:

• Full time
• Typical days and hours of work are Monday thru Friday, 8:30 a.m.to 5:30 p.m. between February and October; and Monday thru Friday, 9:00 a.m.to 6:00 p.m. November through January. Overtime and weekend hours may be required during peak season (Nov-Jan). Wage is based on experience
• A differential for those with bilingual abilities in

Spanish, Russian, Vietnamese, Cantonese, Mandarin, Korean or Arabic Wages and Benefits:

• $37,440 to $45,760 per year, depending on experience and qualifications
• Medical, dental, vision
• Sick pay, vacation pay and paid holidays
• 401

K Job Classification:

Customer Service Representatives Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. Licenses/Certifications

Preferred:

Insurance Agents Compensation

Salary:

$37,440.00 to $45,760.00 per Year Depending on Experience, Depending on Qualifications

Benefits Offered:

Medical, Dental, Vision, Vacation, Sick Leave, Retirement

Additional Benefit Information:

Bilingual language differential for Spanish, Russian, Vietnamese, Cantonese, Mandarin, Korean or Arabic Job Requirements

Experience Required:

 At least 3 years

Education Required:

High School Diploma/GED

Minimum Age:

18

Gender:

N/A

Employer Will Perform:

Background Check , Drug Test