Customer Service Representative Position Available In Essex, Massachusetts

Customer Service Representative The Staffing Group – 3.7 Gloucester, MA Job Details Full-time $20 – $23 an hour 16 hours ago Benefits Health insurance Qualifications Customer service English Microsoft Office 1 year Phone etiquette Communication skills Entry level

Full Job Description Customer Service Representative Location:

Gloucester, MA Pay:

$20-$23/hour

Hours:

8am to 5pm Monday through Friday Responsibilities of the Customer Service Representative Respond to customer inquiries via phone, email, and chat Provide accurate information about our product/services Resolve customer complaints with professionalism and efficiency Process orders, returns, and payments (sometimes) Maintain detailed customer records and interactions Work collaboratively with other teams to improve customer satisfaction Qualifications of the Customer Service Representative Prior experience in customer service Strong verbal and written communication skills (English) Ability to multitask and stay organized Proficiency in [specific tools/software, e.g. Office) Positive attitude and problem-solving mindset ! Respond to this ad with your resume and contact Michele at 978.972.8265 direct via call and/or text

Job Type:

Full-time Pay:

$20.00 – $23.00 per hour

Benefits:

Health insurance

Shift:

Day shift People with a criminal record are encouraged to apply

Work Location:

In person