Customer Service Representative – Manufacturing Industry Position Available In Essex, Massachusetts
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Job Description
Customer Service Representative – Manufacturing Industry 3.7 3.7 out of 5 stars Gloucester, MA 01930
Customer Service Representative Location:
Gloucester, MA Pay:
$20-$23/hour
Hours:
8am to 5pm Monday through Friday Responsibilities of the Customer Service Representative Respond to customer inquiries via phone, email, and chat Provide accurate information about our product/services Resolve customer complaints with professionalism and efficiency Process orders, returns, and payments (sometimes) Maintain detailed customer records and interactions Work collaboratively with other teams to improve customer satisfaction Qualifications of the Customer Service Representative Prior experience in customer service Prior experience working in a manufacturing facility Strong verbal and written communication skills (English) Ability to multitask and stay organized Proficiency in [specific tools/software, e.g. Office) Positive attitude and problem-solving mindset Apply Now! Respond to this ad with your resume and contact Michele at 978.972.8265 direct via call and/or text
Job Type:
Full-time Pay:
$20.00 – $23.00 per hour
Benefits:
Health insurance
Shift:
Day shift
Work Location:
In person
