Customer Service Representative Position Available In Hampden, Massachusetts
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Job Description
Customer Service Representative All On Time Marketing llc Holyoke, MA 01040 At All On Time Marketing, we are proud to represent top-tier telecommunication clients like Verizon, connecting customers with best-in-class fiber and wireless services. As a Customer Service Representative, you’ll play a vital role in driving sales, increasing customer satisfaction, and representing industry-leading technology solutions. This Customer Service Representative position is ideal for motivated individuals who thrive in fast-paced, people-focused environments. Whether you’re just starting out or looking to grow your career, we offer a path to success with competitive earnings and professional development. Responsibilities of a
Customer Service Representative:
Serve as a trusted Customer Service Representative on behalf of our client Verizon, engaging with potential customers face-to-face Clearly explain Verizon’s fiber and wireless products, services, and promotions to drive sales and customer enrollment Build rapport with customers to understand their needs and recommend the best service packages Support daily sales operations by meeting or exceeding performance targets and conversion goals Participate in ongoing training to sharpen your communication, product knowledge, and sales techniques Maintain professionalism, accuracy, and integrity in all customer interactions Represent our brand and values with enthusiasm and consistency in the field Collaborate with the Customer Service Representative team members to share strategies and improve outreach efforts Track customer interactions and report daily sales activity Assist with setup and breakdown of outreach events and promotional sales campaigns Qualifications for a
Customer Service Representative:
High School Diploma or GED Previous experience in sales, hospitality, or as a customer service representative preferred but not required Strong communication and interpersonal skills with a passion for helping people Willingness to travel locally and engage with customers in-person Reliable, punctual, and able to work independently and as part of a team Must be 18 years or older and legally authorized to work in the U.S. High school diploma or equivalent required
Job Type:
Full-time Pay:
$845.83 – $1,018.63 per week
Shift:
Day shift
Work Location:
In person