Call Center Representative Position Available In Middlesex, Massachusetts

Call Center Representative

MOSQUITO SQUAD OF NEWTON

Newton, MA 02465 Seasonal Sales & Call Center Agent –

Newton, MA Pay:

$19.50-$22.00/hour base + commission opportunities (average agent earns $21.00+ per hour)

Employment Type:

Full-Time or Part-Time (mornings, afternoons, evenings, and some weekends) Benefits/Perks Competitive Compensation Career Growth Opportunities Commission-based incentives Flexible Scheduling Job Summary We are seeking motivated, energetic, and reward-driven individuals to join our Newton Call Center as Seasonal Sales & Call Center Agents . In this role, you will communicate with current and prospective clients to assist in setting them up for seasonal services, ensuring a professional and positive customer experience. This is a seasonal position starting in April through approximately mid October , with potential for extension or permanent placement for top performers. Responsibilities Answer inbound calls and make outbound calls to existing and potential customers Identify customer needs, provide helpful solutions, and set up seasonal services Refer to call scripts and follow standard customer service procedures Promote and up-sell products and services when appropriate Build strong rapport and relationships with customers Accurately document all customer interactions and maintain updated records Participate in training sessions to stay updated on products and customer service techniques Qualifications High school diploma or GED required Previous experience in a call center, customer service, or sales preferred (but not required — we train the right personality!) Excellent verbal communication and phone etiquette Strong active listening and problem-solving skills Basic computer knowledge, including email, Microsoft Office products, and data entry Familiarity with CRM systems is a plus Ability to stay calm under pressure and multitask effectively Organized, reliable, and detail-oriented Additional Information You must be available for morning, afternoon, and evening shifts , including one weekend day as needed Drug screen and background check are required prior to employment Full-time and part-time opportunities available Ready to join a fun, fast-paced team and make great money this season? Apply today – we’d love to meet you!