Customer Service Representative Position Available In Middlesex, Massachusetts

Customer Service Representative Woburn Toyota Woburn, MA Job Details Full-time $40,000 – $65,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Customer service Call center English High school diploma or GED Multi-line phone systems 1 year Phone etiquette 2 years Communication skills Entry level Full Job Description Job description Woburn Toyota, #1 Sales Dealership in New England for 2023, is Seeking a Full-Time Automotive Customer Service Representative to join our busy growing Business Development Center (BDC)!

Automotive Customer Service Representative Preferred Skills and Experience:

Toyota/BDC experience is a plus, we will train the right candidates. Collections and/or Call Center Experience encouraged to apply High school diploma or GED equivalent Excellent customer relationship skills Self-starter, motivated, and success-driven Confident, positive, and high-energy presence Strong communication skills Team-oriented with a desire to achieve both individual and collective goals Must be able to pass background and drug screenings

Experienced Automotive Customer Service Representative Responsibilities:

Manage incoming internet and phone inquiries and proactively pursue additional customer leads Ability to use scripts and call process tools Set solid appointments Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings Provide superior customer service and achieve the highest degree of customer satisfaction Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements Meet specified monthly targets and goals Contribute to the overall success of the dealership by working with all customers, teams, and departments collaboratively and professionally with a positive, roll-up your-sleeves attitude

Automotive Customer Service Representative Benefits:

Medical and dental benefits Vacation and Holiday Pay 401K Annual Income range from $40,000-$65,000 PLUS Flexible schedule

Job Type:

Full-time Job Type:

Full-time Pay:

$40,000.00 – $65,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Experience:

customer service: 1 year (Required) Phone etiquette: 1 year (Required) Communication skills: 1 year (Required) Ability to

Commute:

Woburn, MA 01801 (Preferred) Ability to

Relocate:

Woburn, MA 01801: Relocate before starting work (Preferred)

Work Location:

In person