Customer Service Representative Position Available In Middlesex, Massachusetts

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Company:
SGF Global
Salary:
$45760
JobFull-timeOnsite

Job Description

Customer Service Representative SGF Global Burlington, MA 01803

Job Title:

Warehouse Associate /

Customer Service Representative Location:
Burlington, MA Schedule:

Monday – Friday, 7:00 AM – 3:30 PM Position type: W2 Contract 6 months Pay rate: $22.00

Job Summary:

We are seeking a reliable and motivated Warehouse Associate / Customer Service Representative to join our team in Burlington, MA. The ideal candidate will have recent warehouse or customer service experience, strong computer skills, and a customer-focused attitude. This role combines front-facing customer interaction with light warehouse and delivery duties.

Must-Have Qualifications:

6+ months of recent warehouse or customer service experience Consistent work history with no more than a 3-month gap 1-2 years of experience with Microsoft Office Suite , including Outlook, Teams, and accurate data entry

Nice-to-Have:

1-3 years of experience in a plumbing supply house or similar wholesale distribution environment Familiarity with local market or plumbing supplies

Responsibilities:

Provide excellent customer service to both trade professionals and DIY customers through in-person and phone interactions Maintain product inventory levels and pick, pack, and consolidate customer orders Build and maintain positive relationships with customers and team members Make light deliveries using a company pickup truck (valid driver’s license required)

Qualifications:

Prior counter sales or customer-facing experience in wholesale distribution Strong communication and interpersonal skills Willingness to learn and take initiative Ability to read and understand work orders Comfortable with physical demands: bend, twist, pull, and stand for an 8-hour shift Ability to lift up to 50 lbs Basic computer proficiency and phone handling skills

Additional Skills:

Customer-facing communication Phone etiquette and professionalism Computer literacy (

Microsoft Suite:

Outlook, Teams, Excel, Word) Organizational skills and attention to detail Interested candidates should have reliable transportation and be ready to contribute to a fast-paced, customer-first environment.

Job Types:
Full-time, Contract Pay:

$22.00 per hour Expected hours: 40 per week

Work Location:

In person

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