Guest Service Representative Position Available In Norfolk, Massachusetts

Guest Service Representative Altitude Trampoline Park – 3.4 Avon, MA Job Details Part-time $17 an hour 1 day ago Qualifications Customer service Team leadership Cash register Organizational skills Front desk Guest services Communication skills Entry level Time management Full Job Description Overview We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, time management, and the ability to work efficiently in a fast-paced environment. Duties Greet and welcome guests as they arrive, ensuring a positive first impression. Manage check-in and check-out procedures for guests, including processing payments and issuing room keys. Answer phone calls and respond to inquiries in a courteous manner. Maintain an organized front desk area, ensuring all materials are readily available for guests. Assist with administrative tasks such as filing, data entry, and managing office supplies. Handle guest requests and complaints promptly and professionally. Collaborate with other departments to ensure seamless guest experiences. Maintain accurate records of guest interactions and transactions. Requirements Proven experience in customer service, preferably in a front desk or administrative role. Strong time management skills with the ability to prioritize tasks effectively. Excellent organizational skills to maintain an efficient front desk operation. Proficient in computer systems and office software; familiarity with hotel management software is a plus. Ability to work well under pressure while maintaining a friendly demeanor. Strong communication skills, both verbal and written. Attention to detail to ensure accuracy in all tasks performed. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!

Job Type:

Part-time Pay:

$17.00 per hour Expected hours: No more than 20 per week

Schedule:

Day shift Morning shift

Work Location:

In person