Associate, Trading Services Representative I Position Available In Suffolk, Massachusetts

Associate, Trading Services Representative I BNY Mellon United States, Massachusetts, Boston Jun 18, 2025 At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. As a leading wealth manager, BNY Wealth is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices – Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies – they help clients in the U.S. and abroad achieve stronger after-tax performance to help maintain their wealth over generations. We’re seeking a future team member for the role of Trading Services Representative to join our BNY Wealth team. This role is located in Boston – HYBRID. In this role, you’ll make an impact in the following ways: Provide support in the execution of trading services to money managers, advisors and internal employees.
Train on the different systems used by those serviced.
Responsible for developing pricings for order based on a variety of defined procedures and acts as an escalation point for issues with trade systems.
Collaborate across internal teams in order to resolve complex system errors.
Ensure trades are recorded properly and raises flags when breaks arise between trade desks and back offices.
Highlight trends in trade breaks to resolve broader issues.
Respond to the most complex issues regarding client experience and guides less experienced staff in error resolution.
Handle complex internal and external clients inquiries and complaints.
Deliver reports on steps required to resolve issues and prevent reoccurrences.
Develop account reports To be successful in this role, we’re seeking the following: Bachelors degree preferred
0-3+ years of total work experience preferred.
Experience in financial investments preferred At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for

Disability Inclusion, Disability:

IN – 100

% score, 2023-2024
“Most Just Companies”, Just Capital and

CNBC, 2024

Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. #LI_HYBRID