Customer Service Representative Position Available In Suffolk, Massachusetts

Customer Service Representative Pace Staffers – 2.0 Boston, MA Job Details Full-time $20 – $22 an hour 1 day ago Benefits Paid training Health insurance Paid time off On-the-job training Flexible schedule Referral program Qualifications Customer service Writing skills No experience needed English Microsoft Office 3 years Data entry Typing Outbound calling 1 year Phone etiquette Cash handling 2 years Communication skills Entry level Under 1 year Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to manage multiple tasks efficiently while maintaining a positive attitude. Duties Respond to customer inquiries via phone, email, and chat with professionalism and courtesy. Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed. Perform data entry tasks to maintain accurate customer records and update information as needed. Conduct outbound calling to follow up on customer inquiries or provide additional information about services. Collaborate with team members to enhance client services and improve overall customer satisfaction. Utilize office software and tools to document interactions and manage customer accounts effectively. Communicate clearly with customers to understand their needs and provide appropriate solutions. Skills communication with a diverse clientele. Strong cash handling skills with attention to detail in financial transactions. Proficient typing skills for efficient data entry and documentation. Experience in customer service roles, demonstrating the ability to handle various customer interactions professionally. Familiarity with outbound calling techniques and best practices for effective communication. Competent in using computerized systems for client services management and record keeping. Excellent interpersonal skills with the ability to communicate effectively both verbally and in writing. Join our team as a Customer Service Representative where you will play a crucial role in delivering outstanding service to our clients while developing your skills in a supportive environment!

Job Type:

Full-time Pay:

$20.00 – $22.00 per hour Expected hours: 40 per week

Benefits:

Flexible schedule Health insurance On-the-job training Paid time off Referral program

Shift:

Day shift

Work Location:

In person