Jaguar/Land Rover Service Advisor Position Available In Suffolk, Massachusetts

Jaguar/Land Rover Service Advisor Herb Chambers Boston, MA Job Details Full-time From $80,000 a year 7 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Service writing Customer service Driver’s License Automotive service Communication skills Dealership experience Entry level

Full Job Description Job Summary:

The Herb Chambers Companies are seeking knowledgeable and customer-focused Automotive Service Advisors to join our service team in our state-of-the-art

JAGUAR/LAND ROVER IN BOSTON

facility . In this role, you will be the liaison between our customers and service technicians, ensuring each vehicle receives the necessary maintenance and repairs efficiently and professionally. If you have a passion for automotive service, strong communication skills, and a commitment to customer satisfaction, we’d love to meet you.

Key Responsibilities:

Greet customers and determine their service needs by actively listening and asking relevant questions. Write clear and accurate repair orders and estimates based on customer concerns and technician inspections. Provide detailed explanations of services and repairs to customers, including cost estimates and timelines. Maintain consistent communication with customers regarding the status of their vehicle. Coordinate with technicians to ensure timely and accurate service. Upsell additional services and preventative maintenance when appropriate, based on vehicle condition and manufacturer recommendations. Maintain detailed records of all service interactions and vehicle repairs. Ensure a clean and organized service desk area. Stay up to date on vehicle recalls, service bulletins, and dealership promotions.

Qualifications:

Minimum 1 year of experience in a customer service role, preferably in an automotive or dealership setting. Strong knowledge of automotive systems and terminology. Excellent communication and interpersonal skills. Ability to work in a fast-paced, team-oriented environment. Proficiency with CDK preferred Valid driver’s license and clean driving record.

Compensation and Benefits:

Competitive hourly rate or salary (based on experience). Performance-based bonuses or commission. Health, dental, and vision insurance. 401(k) plan with employer match. Paid time off and holidays. Employee discounts on vehicle purchases and service. If you want to build your career and work for an award winning company – please apply today! We would love to hear from you.

INDSA Job Type:

Full-time Pay:

From $80,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Days:

Monday to Friday Weekends as needed

Work Location:

In person