Remote Product Support Representative Position Available In Suffolk, Massachusetts

Job Title:

Remote Product Support RepresentativeLocation:

Remote (U.S. Based Preferred)

Job Type:

Full-Time / Part-Time /

Flexible HoursCompensation:

$28 $40 per hour (Based on experience)

Education Required:

No degree required

Benefits:

Health, Dental, Vision, Paid Time Off, 401(k), and moreAbout the

Role:

Are you a great communicator with a knack for solving problems and helping others? Were looking for a Remote Product Support Representative to join our growing team. In this role, youll be the first point of contact for our customers, helping them troubleshoot issues, answer questions, and get the most out of our product all from the comfort of your home.

This is a high-paying opportunity with flexible hours, full benefits, and no degree required. If youre tech-savvy, customer-focused, and eager to be part of a supportive and fast-paced team, wed love to hear from you.

What Youll Do:

Provide prompt, friendly, and knowledgeable support to customers via chat, email, and phoneHelp troubleshoot product issues and guide users through solutionsDocument common issues and work closely with our internal teams to improve the customer experienceEducate users on product features, updates, and best practicesMaintain accurate records of customer interactions using CRM tools

What Were Looking For:

Excellent written and verbal communication skillsComfortable using technology and learning new systems quicklyStrong problem-solving and multitasking abilitiesEmpathetic, patient, and committed to customer satisfactionPrior customer service or technical support experience is a plus, but not requiredReliable internet connection and a quiet remote work environment

Perks & Benefits:

Competitive hourly pay ($28$40/hr based on experience)Fully remote position with flexible schedulingHealth, dental, and vision insurancePaid time off and holidays401(k) with employer matchOpportunities for career growth and advancementSupportive team environment and paid trainingWe believe in hiring for potential not just credentials. If you’re driven, resourceful, and ready to grow your career from home, we encourage you to apply! recblid 7xh7woz1nqcmxm2yakgj8ok1ipf4y3