Full-Time Customer Service/Order Processing Position Available In Worcester, Massachusetts

Full-Time Customer Service/Order Processing 4.5 4.5 out of 5 stars Worcester, MA 01604 Since 1956 Doug Russell Marine has been a staple in the marine and boating industry. We’re located on Route 20 in Worcester and looking to add a motivated full-time member to our customer service team. As a customer service representative, you would be responsible for a variety of daily office tasks including:

• Online order entry
• Phone order entry
• Fielding customer service related inquiries (both online and via telephone)
• Qualifying phone calls and routing them accordingly
• Assisting other dept.

personnel as needed, such as sending faxes, returning calls, and delivering messages to other department personnel The ideal candidate must be a team player who possesses a strong work ethic, excellent communication skills, great attention to detail, the ability to multitask, and have a good background in customer service. Marine & boating experience is desired but not required. This is a full time position with the possibility for advancement into other roles for the right candidate looking for advancement. Interested parties should send their resume, cover letter, list of references and a brief note explaining why they feel they would be a good fit .

Shift Hours:

Monday

• Friday 8am to 5pm

Job Type:

Full-time Pay:

$17.00

• $21.

00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off

Shift:

8 hour shift Day shift No nights Application Question(s): Do you have at least 2 years of professional work experience where the majority of your job duties were performed on a computer (e.g., data entry, customer service software, email communication, scheduling, etc.)? Ability to

Commute:

Worcester, MA 01604 (Required)

Work Location:

In person