City of Portland – Customer Service Representative Position Available In Cumberland, Maine

This job was posted by https://joblink.maine.gov : For more information,please see: https://joblink.maine.gov/jobs/1202133

• City of Portland – Customer Service Representative
• Schedule is Monday Friday, 10:30 a.

m.-6:30 p.m.

This is an exciting opportunity to join our Parking Division! This rolewill be responsible for greeting customers and providing directions andinformation to the public. The work will be done while handling constanttwo-way radio communications with field personnel and by answeringmultiple phone lines. Additionally, this role will issue permits, acceptand reconcile cash, check and credit card payments while maintainingreports from the database, and performing data entry of parking ticketsand permits.

• Requirements:

• Excellent customer service and data entry skills.

Experience answering phones in a work setting with multipledistractions.

Ability to operate a two-way radio.

Excellent computer skills including recent working knowledge of Word andExcel.

• Applications accepted until 04/25/2025.
• Offers of employment are contingent upon the completion of asatisfactory criminal background check.

• Salary & Benefits:

• This is a union position, CEBA (Grade 10) – Salary range starting at$21.

46/hr.

The City of Portland prides itself on its outstanding benefits andcollegial and mission-driven work environment.

City benefits include:

Free employee health insurance with the completion of wellnessincentivesThirteen paid holidaysSick, vacation, and personal leaveLife, dental, vision and income protection insurancesChoice of retirement plans, including a pension planUse of City recreation facilitiesDiscount on professional development programs through USM and ThomasCollege

• If you have questions or need assistance with the application, pleasecontact Human Resources at jobs@portlandmaine.gov or 207-874-8624.
• The City of Portland believes that to do our best work, our employeesneed to reflect the diverse, vibrant community we serve.

We are an equalopportunity/affirmative action employer and are committed to celebratingall dimensions of diversity in the workplace. Applicants are consideredwithout regard to race, color, religion, gender, gender identity, genderexpression, sexual orientation, national origin, age, veteran status,disability, or any other applicable legally protected characteristics.

If you need to request a reasonable accommodation, please call207-874-8624 or email hrinfo@portlandmaine.gov.

• To apply, visit https://apptrkr.com/6141577

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