Customer Service Representative Position Available In York, Maine
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Job Description
Customer Service Representative
Kennebunk, ME
Jun 19, 2025 Are you an energetice person who thrives in fast-paced enviorments? Do you have great communication skills and are able to work independently as well as with a team? We are seeking a Customer Service Representative to work expiditing orders and delivery statuses; and work directly with customers, cell supervisors and production teams. The Customer Service Representative will work in the Kennebunk,ME area. This is a 1st shift opportunity with work hours from 8:30am
- 5pm.
Responsibilities of Customer Service Representative:
- Respond to customer inquiries via phone and/or email
- Maintain department spreadsheets
- Coordinating expedited orders with the cell supervisors and customers
- Coordinating with customers and cell supervisors regarding requirements for inhouse orders and processing
- Supporting customer survey requests
- Keeping track of WIP and lead times
- Generating WIP reports using QuickBooks
- Creating and sending formal quotes to customers
- General quoting from published price lists Requirments of a
Customer Service Representative:
- High School Diploma.
- Excellent communication skills, verbal and written
- Good people skills are a must as this position requires a lot of interaction between cell supervisors and customers
- Intermediate computer proficiency, including keyboarding skills and the ability to navigate through a computer
- Passion for excellence in service and strong attention to detail.
- Self-Starter
- Proficiency with Microsoft Office Suite (some training provided)
- Strong organizational skills Compensation of
Customer Service Representative:
$18/hr Masis Staffing is committed to providing a workplace free of discrimination, harassment, and retaliation. We are equal opportunity employer. Masis does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity, or any other characteristic protected by law. #MSSR1
